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No. Photo analysis, face alignment and video creation all happen on your iPhone. Your photos, finished videos and face data are not uploaded to our server or to any outside AI service.

Our server keeps only what your account needs: an anonymous account ID, your baby's name and birth date, and your credit history. Details are in the Privacy Policy.

Only after your video is finished. If making a video fails or stops before it is finished, no credits are used.

• A growth video made from photos uses 1 credit, whatever playback speed you choose.
• A clip video uses 2 credits.
• Credits never expire.
• New users receive bonus credits once per device. Reinstalling the app or creating a new account does not give the bonus again.

Not if you back up first. Your account is anonymous until you link it to your Apple Account.

1. On your current iPhone, go to Settings → Account and tap "Back Up Credits & Profile to Apple Account".
2. On the new iPhone, install the app, go to Settings → Account, tap "Load Data from Another Device" and sign in with the same Apple Account.

Your credits and your baby's profile come back. Growth videos and canvases are stored only on the iPhone where you made them and are not part of this backup, so save the ones you want to keep to Photos first. Loading data replaces the baby profile on the new iPhone, and videos already made on that iPhone are removed.

Credits are used up as you make videos, so a restore does not bring back credits you have already used. It is for a purchase that you paid for but that did not show up in your balance, for example because the app closed during payment.

Go to Settings → Credits → "Buy Credits" and tap "Restore Purchases". The app checks with the App Store and adds any credits that were missing.

To move your balance to another iPhone, use the Apple Account backup described in the question above. If a family organizer still has to approve a purchase (Ask to Buy), the credits are added automatically once it is approved.

Purchases are made through Apple, so refunds are handled by Apple too. We can't issue refunds ourselves.

Request a refund at reportaproblem.apple.com, signed in with the Apple Account you used to buy. Apple decides on the request and lets you know by email.

If Apple approves a refund, the credits from that purchase are removed from your balance.

Ads come from Google AdMob. Free accounts may see a full-screen ad only when saving a canvas to Photos, and never while making, saving or sharing videos. Accounts that have bought credits at least once don't see full-screen ads at all.

• Tap the small ad information icon in a corner of the ad. Google shows why you are seeing the ad and, where available, an option to report it.
• You can also email us with the approximate time, what the ad showed, and a screenshot if you have one. We can block that advertiser or that type of ad in our ad settings.

Go to Settings → "Delete All Data". This deletes your account, baby profile and credit history on our server, then the app's data on your iPhone: the profile, photo analysis (including face data), videos, canvases and stickers. Any remaining credits are lost and can't be restored.

• The photos in your Photos library, and copies you have saved or shared, are not deleted.
• If our server can't be reached, you can choose "Delete Data on This Device Only". Your account and credits then stay on our server; try again later or email us to delete them.
• Deleting the app alone does not delete your account on our server.
• To ask us to delete analytics data that was already sent, email us.